Tumblelog by Soup.io
Newer posts are loading.
You are at the newest post.
Click here to check if anything new just came in.

Followbase - Customer service & support via Twitter

Help your customers - by providing a real-time Twitter based customer service & support forum. Answer questions, gather ideas, solve problems and stay connected. Customization - customize your Followbase forum to give it your own look & feel, upload your company brand logo and select the customer service topics. Moderation - move tweets around from topic to topic, bury irelevant tweets or blacklist spammers and bots. Add employees - as support reps to your company team. Employee identification - all employee tweets are marked "team" and replies are highlighted. Threaded replies - quick and easy to find replies and to see which tweets were answered.
No Soup for you

Don't be the product, buy the product!

YES, I want to SOUP ●UP for ...